boutique|mac is the only Apple reseller to offer the Platinum Support Plan, and not only do we offer it - it's automatically included with every new Mac you purchase.

The Platinum Support Plan gives you:

One Year Technical Support*The opportunity to get to know our dedicated local support employees with one year of telephone support. It's like having a personal computer assistant at your fingertips. And if you purchase AppleCare with your new Mac, we will upgrade your one year of telephone support to a lifetime of phone support!
One on One Training**You can come in for a One on One training with our knowledgeable trainers. Working on a project? Have questions about software? Need help on something really specific? Visit our store and sit down with us for some fun instructional time.*
Data MigrationIf you have a Mac we can migrate all of your files to your new Mac for the discounted rate of just $99.95 (Regular $149.95). Your new Mac will have all of your files just where you left them. If you are moving from a PC we can migrate your pictures, music, documents and movie files.***
One Free Software RepairApples manufacturer warranty does not cover issues that caused by software. If by some chance your computer just isn't working right and it isn't a hardware issue, no worries, we'll do it - and it's normally an $80 value.**
One Free Service Queue-JumpIf you ever have the rare experience of a warranty issue, you can cut right to the front of the line and get your machine looked at right away, normally a $60 charge.
Priority Workshop NotificationsWe offer all kinds of workshops on getting more out of your Mac. These awesome workshops fill up fast, and you get priority notification.

* Limited to 30 min. per month.
** Limited to one 30 min. session per month

 


Extend your Platinum Support Plan from one year, to the entire time you own your new Mac, just by adding AppleCare.

 

 

boutique|mac also offers the ProPrice Support Plan for those professional-level customers who do not require ongoing technical assistance.  ProPrice support is included on all Macs, including price-match discounted Macs.

The ProPrice Support Plan gives you:

30 Days Technical Support*The opportunity to get to know our dedicated local support employees with 30 days of up-and-running telephone support. This is available for any questions that might present themselves when you start using your new Mac.

* Limited to 30 min.