The iOS Platinum Support Plan is a boutique|mac exclusive service plan that helps to give you practical piece of mind for your iOS devices.
The iOS Platinum Support Plan gives you:
One Year Technical Support*The opportunity to get to know our dedicated local support employees with one year of telephone support. It's like having a personal iPod/iPad assistant at your fingertips. And if you purchase AppleCare with your new iPhone/iPod/iPad, we will upgrade your one year of telephone support to a lifetime of phone support!
One on One Training**You can come in for a One on One training with our knowledgeable trainers. Working on a project? Have questions about Apps? Need help on something really specific? Visit our store and sit down with us for some fun instructional time.*
Initial Set Up/ConfigurationEven though the iPhone, iPod, and iPad are extremely easy to get up and running with and use, we can help you get your device set up and running by moving all of your needed data to your iOS device. We will also help make sure everything is working properly before you leave the store to help make sure that you have the best experience possible with your new iPhone/iPod/iPad.***
Accidental Glass Break ProtectionApples manufacturer warranty does not provide any coverage for accidental damage, such as glass breakage due to drops. If by some chance you accidentally break the glass on your iPhone/iPod/iPad, no worries, we'll do it - and it's normally an $150 value.***
Priority Workshop NotificationsWe offer all kinds of workshops on getting more out of your Mac and iOS Devices. These awesome workshops fill up fast, and you get priority notification.
* Limited to 30 min. per month.
** Limited to one 20 min. session per month
*** Limited to one incident, Glass break protection does not include LCD replacement. In the event that the LCD must be replaced there will be a $50.00 charge.
Extend your Platinum Support Plan from one year, to the entire time you own your new Mac, just by adding AppleCare.
